Privacy Policy
Introduction
Please read this Privacy Policy carefully. By using and accessing any of the services provided by Yami.pk, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. We may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our site and use our Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You:
- Basic contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information, including the information you include in communications with us.
Information We Collect through Cookies:
We automatically collect certain information about your interaction with the Services using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties:
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors who collect payment information to process your payment and fulfill your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties or for their policies or practices.
How We Use Your Personal Information
Providing Products and Services:
We use your personal information to provide you with the Services, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, and maintaining your account.
Marketing and Advertising:
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services.
Security and Fraud Prevention:
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you believe your account has been compromised, please contact us immediately.
Communicating with You:
We use your personal information to provide customer support and improve our Services.
Cookies
We use Cookies to enhance your experience on our site. Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. However, removing or blocking Cookies may negatively impact your user experience and certain features of the Services.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:
- Vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- Business and marketing partners, including Shopify, to provide services and advertise to you.
- When you direct, request, or consent to our disclosure of information to third parties.
- With our affiliates or within our corporate group.
- In connection with a business transaction, to comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.
User-Generated Content
The Services may enable you to post product reviews and other user-generated content. This content will be public and accessible by anyone. We are not responsible for the privacy or security of information you make publicly available or for the accuracy, use, or misuse of information you disclose or receive from third parties.
Third-Party Websites and Links
Our site may provide links to third-party websites. If you follow these links, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites or for the accuracy of information found on these sites.
Children’s Data
The Services are not intended for use by children. We do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We implement security measures to protect your information, but no security measures are perfect. The retention period of your personal information depends on various factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce contracts.
Your Rights and Choices
Depending on where you live, you may have rights related to your personal information, including the right to access, delete, correct, restrict processing, withdraw consent, and appeal decisions. You may exercise these rights by contacting us using the contact details provided below.
Complaints
If you have complaints about how we process your personal information, contact us using the details below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country, including the United States. We use recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses for data transfers.
Contact Us
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at:
Email: support@yami.pk
Phone: +92 309 111 YAMI